Booking Terms & Conditions
Provisional bookings can be taken over the telephone but must be confirmed by receipt of a completed and signed booking form and deposit within seven working days. The holiday booked cannot be assigned and only the persons shown on the booking form are permitted to fish unless agreed differently between both parties.
DEPOSITS & RESERVATION
A non-refundable deposit of £100.00 per person should accompany the booking form. This deposit is accepted as part payment towards the total cost of the holiday.
BALANCE OF PAYMENT
The balance of payment must be paid no later than 8 weeks prior to departure UNLESS other arrangments are made between all parties
If the unconditional payment of the balance is not received by us by the due date, we reserve the right to cancel your booking and you forfeit any deposit made.
Cancellations of your confirmed booking must be made by email and the following cancellation charges will apply:
Loss of deposit for each person
Should you wish to change the dates of your holiday all attempts will be made to accommodate the request however we are not bound to accept any amendment.
In the unlikely event of us having to cancel or amend your holiday we will offer full refund or an alternative date. We cannot meet any costs or expenses you incur as a result of any cancellation or change. No compensation will be payable and no liability offered other than the offer of a full refund or alternative dates.
These requirements are your responsibility and we accept no responsibility for any delay or expense incurred through any irregularity in your documents. It is essential that customers ensure they hold a valid passport.
It is an EU requirement that you have a current EHIC card (replaced the old E111) available free from the NHS and this entitles you to free accident/emergency treatment in Europe. It can be obtained free of charge on the internet or at the post office. Apply online today and you should have it in 7 to 10days. in addition to carrying the EHIC, we would recommend that you take out travel/medical insurance
(Please note the EHIC card covers you for emergency treatment only it does not cover the cost of ambulances, medicine, hospitalisation, repatriation etc this is why you need the additional insurance)
I agree to abide by the rules that are clearly set out on the Lac de Lumiere website and the copy I received with the booking confirmation.